I always secretly wonder if models and celebrities actually use the stuff they endorse -- and I'm also curious: what happens when they hate those products?

That, unfortunately, is the problem that Dora, a German supermodel, is having with Deutsche Telekom -- the phone company that features her as the face of their current advertising campaign. The model had planned to use the company's phone service, but recently threatened to go with another carrier after it took over three months to get her land line installed.

Dora became so fed up with the company's horrible customer service that she went to the press. She told Bild, a local gossip paper that "I'll give them another week but that's it. After that, I'm going to switch to another provider."

So you can take solace in the fact that it's not just you -- phone and cable companies make life miserable for everyone.