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Those customer satisfaction surveys at Banana Republic

Filed under: Stores We Love, Clothing, Dresses


Perhaps you've received one after making a purchase at Banana Republic. That extra receipt with a url and the promise of 20% off your next purchase for answering a few questions about your visit to the store. Gap does them, too, as part of the same corporate monster.

The survey takes a good five to ten minutes, and you have to actually think about the service you received. But you get a discount code good for one full price item which must be used within three months.

Too bad it doesn't come with an alarm, or glowing red light to remind you to a) bring it with you when you go shopping or b) pull it out of your wallet where it's been folded for two months and 28 days. After all, the discount is only worthwhile if you use it!

Do you answer store satisfaction surveys?

How You Voted

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    ebay

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    Did Calvin Klein respond to public's outcry?
    The controversial "threesome" billboard in Soho has been replaced with this one, but 51% of you believe it was just to keep people talking about the brand, not because CK caved. Get the full story here.

    Rachel Been, AOL

    Calvin Klein's Racy Ad
    Is it art or practically pornography? About 40% of StyleList readers found this billboard obscene. Get the full story.

    Maggie Coughlan, AOL

    Palin's Pedi
    Do you think Sarah Palin's funky pedicure was appropriate? If so, you're in good company -- 68% of you said it was fun and fabulous. Get the full story.

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    Bright, Light, or Dark as Night?
    How do you like your toenails painted? Over half of StyleList readers prefer their piggies with bright, perky polish. Get the full story.

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